In our previous article (Part One), we discussed the importance of establishing amazing customer service with your homebuyers. By treating each of your homebuyers with personalized care and attention, it will become clear that you are dedicated to their satisfaction.
Increase your decor sales
A thorough knowledge of the products you are selling is equally as important as establishing amazing customer service. By knowing the options, you are offering inside and out, you are creating an airtight process of turning curious consumers into sales upgrades. Buyers want to know that you care about what you are selling. Your design consultants should create a healthy blend between product knowledge and driving homebuyers to a position of commitment.
Bottom line
Understanding how your homebuyers are influenced is crucial to seeing increased sales and better profitability — it doesn’t have to take years of intense training to achieve success. By giving each homebuyer the attention they deserve, being an expert on your products, and developing methods to drive their desires into commitment, you’ll gain increased profitability through your design studio.
A thorough knowledge of the products you are selling is equally as important. By knowing the options, you are offering inside and out, you are creating an airtight process of turning curious consumers into sales upgrades. Buyers want to know that you care about what you are selling. Your design consultants should create a healthy blend between product knowledge and driving homebuyers to a position of commitment.
